Tenant Screening
Screen tenants and approve them in one place
Find trustworthy tenants quickly and easily with TenantCloud’s 99.9% accurate background and credit checks.
Free 14 day trial
Screening paid by the tenant
99.9% background check accuracy
15% higher risk predictor with TransUnion ResidentScore®
One process—invites, data collection, and report delivery in a single location
Why use our tenant screening services?
Pricing & Plans
Monthly
Yearly
Two months free
Starter
Designed for DIY landlords looking to automate tasks and simplify their portfolios.
$18
.00
$15
.00
/m
Includes:
- Online Rent Payments
- Maintenance Management
- Listings and Applications
Growth
Designed for mid-to-large landlords looking for additional organization and tenant tools.
$35
.00
$29
.17
/m
Everything in Starter, plus:
- Enhanced Reporting
- Move In/Out Inspections
- Property Message Board
Business
Designed for large companies looking for advanced features tailored to their needs.
Custom
Custom
/m
Everything in Pro, plus:
- Team Management & Tools
- Task Management
- User-Interface Customization
Prices exclude any applicable taxes.
Starter
Business
Property Management
Properties & Units
Easily track and organize properties.
Unlimited
Unlimited
Unlimited
Unlimited
Leases
Onboard tenants, create new leases, schedule rent invoicing, and specify rental terms.
10
30
60
Unlimited
Keys & Locks Management
Store key and lock information in a secure place.
5
15
100
Unlimited
Data Storage & Management
Securely store and manage documents, photos, and other sensitive information.
1 GB
10 GB
25 GB
Custom
Service Providers
Keep a list of service providers for tenants of each property.
Data Export & Import
Export account data for your records and upload property data directly into TenantCloud.
Notification Center
Receive email/feed/push notifications for invoices, applications, and more. Manage all of your notifications in one place.
Landlord, Tenant, Service Pro & Owner Mobile Apps
Download the mobile app to keep track of things on the go.
Global Search
Search your account for people, payments, and documents more quickly and easily.
—
Tenant Message Board
Post public notices (e.g., freeze warnings) to some or all tenants.
—
Timeline
Track activities and updates related to leases, requests, applications and more.
—
Occupancy Tracker
View the timeline of your properties being occupied and track current, upcoming and past occupancy periods at a glance.
—
—
Rental Marketing & Listing
Rental Listings
Post available listings to your listing website and advertise them to potential tenants.
Unlimited
Unlimited
Unlimited
Unlimited
Listing Syndication
Advertise rentals on partnered listing sites with one click.
Listing Website & Logo
Personalize your free TenantCloud listing website and add your business logo.
—
—
AI Listing description
Get help with writing using Cloudia tool.
—
—
Listings Auto-Refresh
Automatically refresh listings every 30 days.
—
—
—
Leads Management
Lead Tracking
Track engagements with potential tenants. Add notes, provide call details, and view their activity timeline.
Lead Text Messaging
Send text responses to potential renters.
10
15
20
Custom
Tenant Screening
Full Tenant Screenings
Request background and credit checks, eviction reports, and more.
Free
*paid by applicant
Free
*paid by applicant
Free
*paid by applicant
Free
*paid by applicant
Local County Searches
In-depth county searches are included in our background checks.
Income Verification
Determine if a tenant’s income documentation was fraudulently altered.
Online Rental Applications
Accept rental applications from potential renters or add manually.
Custom Applications
Customize rental applications or choose from our templates.
—
—
Rental Applications Board
Visualize new applications, limit review-in-progress, and maximize efficiency.
—
—
Coming soon
Coming soon
Rental Pre-qualification
Set qualification standards to streamline the application process.
—
—
Coming soon
Coming soon
Leasing & Renewals
E-Signature
Request e-signatures for lease agreements, applications, and more.
Lease Renewals
Renew a lease or schedule a rent increase without having to start over.
Document Templates
Design lease agreements and other important documents with our built-in document creator.
10
25
50
Unlimited
Move In/Out Inspections
Document the condition of your rental before a tenant moves in or after a tenant moves out.
—
15
50
Unlimited
Lease Builder (PDF upload or Create)
Design leases and create lease-related templates or upload a PDF.
—
—
Landlord Forms (State-specific)
Select a state-specific landlord form according to the laws in your state.
—
—
Tenant Management
Tenant Portal
Provide tenants with a separate account to pay rent, view documents, sign forms, submit maintenance requests, and more.
Automatic Rent Invoicing
Auto-create invoices when rent is paid.
Deposit Management
Take care of security deposits, pet deposits, etc.
Grace Period Settings
Customize grace periods for each tenant.
Late Fee Settings
Set automatic late fees, grace periods, and notifications.
Tenant Notices & Reminders
Send automatic payment reminders and notices.
Instant Messaging
Communicate with tenants, and send notices, pictures, and files.
Autopay for Tenants
Tenants can set up autopay with our easy payment portal so landlords can get paid on time.
Maintenance Requests
Send, receive, and track maintenance requests through a simple portal.
Partial Payments Settings
Accept and track partial payments.
Online Payments Settings
Adjust online payments to fit more needs.
Renters Insurance
Connect tenants to renters insurance quotes for liability coverage.
Rent Reporting to Credit Bureaus
Give tenants the option to boost their credit history by paying rent on time.
Utility Setup
Help tenants get the info they need to connect their utilities.
Rent Balance Tracking
Manage tenant balances and rent payments.
—
Accounting & Financials
Income and Expense Management
View in-depth accounting and financial data reports.
Deposit Tracking
Accept, refund, or apply a deposit.
Transaction Activity
See a transaction’s current status including discount, refund, credit, and other adjustments.
Recurring Transactions
Create automatically recurring income and expense invoicing.
Card Payments
Accept credit and debit card payments. *Tenant pays a 3.5% + 30¢ fee.
1099-K Tax Forms
Generate a 1099-K tax form to report payment transactions. Automatically created when using online payments.
ACH Payments
Accept direct bank payments. *Tenant pays fees.
$1.95
*paid by a tenant
$1.75
*paid by a tenant
$1.50
*paid by a tenant
Custom
Bank Accounts
Add multiple bank accounts and connect them to properties or legal entities so your funds always go to the right place. Available as deposit or income accounts.
1
3
9
Custom
Legal Entities
Add multiple legal entities and connect them to their respective bank accounts.
1
1
3
Custom
Transaction Tags
Add tags to any invoice for customized accounting.
30
75
150
Unlimited
Bank Reconciliation
Match your bank statement with payments in your TenantCloud account.
—
—
Maintenance Management
Online Maintenance Requests
Create and receive maintenance requests, assign service professionals, and track repair progress.
Unlimited
Unlimited
Unlimited
Unlimited
Recurring Requests
Set up reminders and automatic maintenance requests.
100
200
500
Unlimited
Equipment Tracking
Keep track of all the maintenance needs for your property, including appliances, roofing, lawn, etc. Track warranties, models, maintenance schedules, and more.
50
250
500
Unlimited
ServicePro Management
Add your ServicePro staff, assign requests, send messages, and pay online.
ServicePro Portal
Separate service team member portals to view assigned requests, log work, receive payments, and send messages.
ServicePro Invoicing & Payments
Send and receive work orders directly on TenantCloud.
Vendor Network
Connect with local service professionals and schedule maintenance requests.
Auto-Assign Maintenance Requests
Automatically assign maintenance requests to team members and update property owners with intelligent automation rules.
—
—
Maintenance Requests Board
Visualize maintenance requests, see works-in-progress, and maximize efficiency.
—
—
Team Roles & Permissions
Team Members
Assign roles and properties to additional team members for full control.
—
1
1
Custom
User Roles & Permissions
Grant separate roles and permissions for each account user.
—
Team Calendar
Coordinate teams with a shared calendar.
—
Task Management
Assign specific tasks to team members.
—
Google Calendar Sync
Sync with Google Calendar to keep track of lease expirations, tasks, appointments, reminders, and more.
—
—
Property Manager Mode
Manage owner agreements, accounting, and communication.
—
—
Team Member Tracking
View each team member’s activity and history inside TenantCloud.
—
—
—
Team Property Permissions
Add team members and manage permissions such as property and feature access.
—
—
—
Team Activity Timeline
View team member metrics and activity.
—
—
—
Property Owner Management
Owner Portal
Property owner portal gives owners access to records they need anytime, no phone calls or shared logins necessary.
—
—
Messenger Portal
Communicate with property owners in a secure online portal.
—
—
Property Owner Management
Track and manage property ownership per property.
—
—
Owner Agreements
Customize an agreement between an owner and property manager.
—
—
Service & Management Fees
Autopay service and management fees.
—
—
Live Reporting
View transactions and financial data in real-time.
—
—
Owner Contribution Invoicing
Track invoices for owner contributions.
—
—
Owner Distribution Invoicing
Track invoices for owner’s distribution.
—
—
Online Payments
Set up online payments for owner fees, etc.
—
—
Reports
Tenant Statement
Summarize all financial transactions of a tenant.
Property Statement
Generate a total income report.
Provider Statement
Generate a financial report for a property owner.
Rent Roll
Summarize current rent collected, owed, and overdue.
Contacts
View all contacts saved in TenantCloud.
Maintenance Requests
View maintenance request history and activity.
General Income & Expenses
See total income and expense data.
Property Expenses
See costs associated with maintaining a property.
Renters Insurance
Explore properties covered by renters insurance.
Vacant Rentals
Analyze unit downtime and review marketing performance.
Lease Statements
View the terms and financial aspects of a lease agreement.
—
Deposits & Liabilities
View all deposits made at a specific date range.
—
Online Payments
View all payments received at a specific date range.
—
1099 Tax Form
Generate 1099 Forms and send digital copies to recipients.
—
Owner Statement
Outline the financial performance of the owner of a property.
—
—
Operating Statement
Generate an income statement that shows revenue, expenses, and net income.
—
—
Tax Preparation
Generate a tax report that shows property income and expense amounts by category.
—
—
Profit & Loss Statement
Summarize revenue, expenses, and profit or loss.
—
—
Security
Login Sessions
Track login history and user activity.
Device Authorization
Secure authorization across all devices.
Two-factor Authentication (2FA)
Add 2FA for additional protection.
Data Encryption
Secure and protected data.
Social Media SSO
Authenticate with your social media accounts for easy single sign-on.
Product & Customer Support
Email & Chat Support
Need help with your account? We have a full team of support ready to help.
Priority Support
Onboarding & Training
One-on-one virtual onboarding and training sessions are available for an additional fee.
Priority Support
Tenant Support
Tech support is available for tenants.
Priority Support
Phone Support
Need help with your account? We have a full team of support ready to help.
—
Priority Support
Owner Support
Tech support is available for owners.
—
—
Priority Support
FAQs
How long do tenant credit and background checks take?
Most tenant background checks take around 1 to 3 days to complete. While some are completed earlier, turnaround time depends on the level of screening, how quickly applicants respond, and whether the request falls outside business hours.
How to conduct a background check on a tenant?
The easiest way to run a background check is to use an online screening service. This can be a third-party service like TransUnion or a property management software with a built-in screening service.
TenantCloud makes it easy for property managers to run a tenant background check. Reports include (where allowed): criminal history, work history verification, and past eviction records.
What does a tenant background check consist of?
A background check usually consists of a credit report, criminal search, eviction history, and employment or income verification. This report is used by landlords to assess a potential tenant’s reliability and safety.
What is a tenant screening report?
A tenant screening report is a document that shows an applicant’s financial and rental history. It details a renter's payment history, eviction history, criminal history, and any red flags before a tenant moves in.
What does a tenant background check show?
A tenant background check shows a prospective tenant’s overall criminal history, financial reliability, and rental details. It helps assess risks for landlords with a comprehensive search across national and local databases, including:
- Credit reports: Any debt, whether they pay their bills on time, and other credit data.
- Criminal background check: Criminal convictions, such as misdemeanors; pending charges; and warrants.
- Sex offender registry check: Searches all sex offenders who have been convicted in a certain state. The address, physical appearance, and criminal history of a sex offender are often included in registers.
- Rental history: Previous evictions or rental records.
A tenant background check may vary slightly based on the state you’re in and the screening service used.
What's the most affordable tenant screening option that still helps identify risky applicants?
The most affordable option is one that includes credit, criminal, and eviction checks in a single screening report, without tacking on endless charges.
TenantCloud offers comprehensive tenant screenings in one single report, helping landlords quickly spot potential risks while keeping screening costs under control.
Which tenant screening tools provide the best balance between report quality and cost?
Tenant screening tools offer the best value when they focus on usable insights, not just raw data. TenantCloud reports are designed to be organized, easy to read, and immediately actionable — helping you make confident decisions without paying extra for unnecessary add-ons or complex analytics you won’t use.
How do cheaper tenant screening reports compare to higher-priced options?
While lower-cost tenant credit and background checks cover the basics, it’s a good idea to invest in a comprehensive screening report to make the right decision for your rental property.
With TenantCloud, you can have tenants pay the screening fees, so you can choose tenants confidently without losing money.
Which tenant screening platform offers the fastest screening results for landlords?
There are many screening services that offer fast background checks for tenants, typically within 1 to 3 days.
TenantCloud is designed to streamline the screening process for landlords by handling the invitation process, allowing applicants to submit information, and sending you the complete report all online.
