Receive and Manage Maintenance Requests Online with TenantCloud

Communicate, plan, and schedule

Keep track of expenses and materials used

Receive request status updates

Find a Service Pro and get a quote

Get video and picture requests from tenants

Tenants can include pictures and videos to help explain the problem, so you don’t have to drive there yourself.

Plus, everyone can see the status and communicate without unnecessary phone calls.

Keep track of each request

Every maintenance request added by you or your tenants will have a unique number and will go through 3 stages - new, in progress, and resolved.

Create invoices linked to the maintenance request number

Keep track of materials used and time spent on every request

Share the request with multiple tenants on the lease or unit

Message with tenants and Service Pros inside the maintenance request

Collaborate with your Service Pros

You can fix the issue yourself or assign it to a Service Pro. If you assign it to a Service Pro, they will be notified and get instant access to the request.

Landlords, tenants, and Service Pros can all coordinate to find the best time if a visit for repair is needed.

Log in

Manage invoices

Create invoices linked to the maintenance request number so all related transactions will be shown on the same page.

The request can be shared with multiple tenants on the lease or in a unit. This allows you to keep track of all expenses connected to a maintenance request.