We're always working on new features and improvements to make property management more efficient for you. Whether you’re a landlord, property manager, or tenant, we have some exciting updates for you this quarter. Let's dive in. 

Payment Order Option

January 10 

With the new Payment Order feature in Payment Settings, landlords can now require tenants to pay previous invoices before newer ones. This ensures payments are made in the correct sequence and minimizes outstanding balances. 

How It Works: 

  • Tenants must pay overdue invoices first before settling new ones 
  • Invoices can be paid all at once or one by one, starting with the oldest 
  • Tenants cannot remove or partially pay old unpaid invoices at checkout 

Tenant Screening: Criminal & Eviction Reports from Asurint

January 17 

Tenant screening is an important part of the application process. That’s why we’re continuously improving our screening tools. In January, we reintroduced Background Reports through Asurint for reliability. Additionally, our Eviction Reports now also come from Asurint for greater accuracy and broader coverage. 

Our screening packages gather data from multiple screening services, ensuring you get the most reliable and up-to-date insights on prospective tenants, including: 

  •  Background, criminal, and credit screening data
  • Income insights information
  • Detailed local county reports

Related: What is Tenant Screening? A Rental Application Guide for Landlords 

Document Templates: New List & Preview

January 22 

Managing document templates is now more intuitive. The updated My Templates list page received the following changes: 

  1. Add templates to Favorites 
  2. Attach related files separately 

Tenant App 

January 28 

The Tenant App is more user-friendly, with updates designed to simplify the rental process. Here’s what’s new: 

Past and Ongoing Rent Reporting 

Tenants can set up both ongoing and past rent reporting directly from the home screen, right next to their rent balance, making it easier than ever to build or improve credit history right from the app. 

Screening Statuses 

New screening statuses are now displayed in the app, providing clarity on why certain screening requests can’t be completed. Plus, outdated screening packages have been removed for a cleaner experience. 

Payment Order Enforcement 

Tenants can now be required to settle past-due balances before making new payments, helping to keep accounts up to date. 

These updates are part of our ongoing effort to make the TenantCloud experience as seamless as possible. And there’s more to come! Stay tuned and download the latest version from the App Store or Google Play. 

Utility Services 

February 5 

Moving in new tenants can be a handful, but utility setup doesn’t have to be. With Utility Services, landlords and property managers can ensure tenants set up utilities before moving in, reducing unexpected issues and improving the move-in process. 

Time-Saving Tenant Self-Service 

Instead of chasing down setup confirmations, landlords can send utility requests directly through TenantCloud. Tenants choose from available providers including internet, electricity, gas, water, sewer, and trash. This service allows tenants to handle the setup themselves while keeping landlords informed. Tenants can also browse available internet options nearby, select a plan, and request installation directly from their TenantCloud account. 

A Hassle-Free Move-In Experience 

By eliminating manual coordination, Utility Services saves time, ensures properties are move-in ready, and keeps tenants happy from day one. No more setup delays. 

Learn more: Introducing Utility Services. 

Stripe Capital

February 25 

Property management often comes with financial challenges, from maintenance costs to unexpected expenses. Our integration with Stripe Capital allows landlords and property managers to access fast, hassle-free business funding - whether it’s upgrading properties, handling repairs, or expanding their portfolio. 

Easy Application and Fast Funding 

Those eligible will receive a loan offer directly via email, detailing the available amount, flat fee, and repayment rate. If approved, funds can be received in as little as two business days. 

Key benefits:  

  • No complicated applications – eligibility is based on Stripe payment history  
  • Automated repayments – a fixed percentage of sales is deducted until the balance is paid 

Learn more: TenantCloud Integration with Stripe Capital: Flexible Funding for Your Rental Business 

TenantCloud Listing Website 

February 27 

A well-designed listing website makes your properties stand out and helps you attract more qualified tenants. That’s why we’re continuously improving our Listing Website to give you more customization, flexibility, and branding options. 

Here’s what’s new: 

1. Custom Sections: Showcase Your Business with More Options 

With three new customizable templates, you can highlight your brand, showcase your properties, and create a more visually appealing experience for potential renters.  

2. FAQs: Answer Tenant Questions Before They Ask 

Add frequently asked questions directly to your listing website, helping you avoid answering the same questions over and over again. Whether it's about pet policies, lease terms, or application requirements, this feature ensures renters get the information they need right away. 

3. Office Hours: Improve Accessibility & Tenant Communication 

Include office hours for each property, giving applicants a clear idea of your availability. This new addition helps build trust and improve communication, ensuring renters always know when you're available. 

4. Expanded Color Schemes: Strengthen Your Brand Identity 

Match your website to your brand with expanded color customization options. This function makes your listings more memorable and visually appealing. Now your custom website can make an even greater lasting impression and help attract qualified tenants. 

Reports. New Preview Page

February 28 

We’ve revamped the report preview page to make your experience smoother and easier to navigate. Now, landlords, property managers, and owners can select a report and view the results right away. No more waiting—just immediate access to the information you need, when you need it. 

Here’s a glimpse of the reports now available: 

RENTAL 

  • Lease statements 
  • Maintenance requests 
  • Provider statement 
  • Tenant screening 

FINANCIAL 

  • Deposits summary 
  • General expenses 
  • General income 
  • Online payments 
  • Operating statement 
  • Profit & Loss statement 
  • Property expenses 

The preview page is now even more user-friendly, with a sleek, easy-to-read interface. Plus, we’re rolling out PDF/Excel versions in upcoming iterations, so you’ll have even more options to download and share your reports in the format that works best for you.

State-Specific Legal Forms 

March 7 

Navigating rental laws can be tricky, especially when each state has its own set of regulations. That’s why we introduced State-Specific Forms - customized, legally compliant lease agreements and forms right on TenantCloud. 

Key Features: 

  1. Convenient and Easy: Legal forms autofill with your TenantCloud data 
  2. Attorney-approved: Vetted by a legal team for state compliance 
  3. Affordable: Included with Pro and Business subscriptions or available for $169/per state 

The wide selection of legal forms makes it easier to remain compliant while dealing with a variety of tenant-related instances.  

Here's what’s included: 

  • Notice to Comply or Vacate (10-day, 14-day) 
  • 3-Day Notice to Quit and Vacate 
  • 60-Day End of Term Notice to Vacate 
  • Amenity Addendum 
  • Animal/Pet Addendum 
  • Entry Notice 
  • Guarantor Agreement 
  • Lead Paint Addendum 
  • Move-In/Out Inspection 
  • Notice of Violation 
  • Residential Lease Agreement 
  • Roommate Switch Out 
  • Security Deposit Disposition

These forms are carefully crafted to reflect state-specific eviction, squatter, and security deposit laws, keeping both you and your tenants protected.

Learn more: Why State-Specific Leases Matter for Landlords 

Final Thoughts 

With these quarterly updates in mind, we hope that you find TenantCloud to be even more valuable and powerful for your rental business. From better payment controls and seamless lease editing to enhanced tenant screening and new financing options, these features are designed to save you time and scale your portfolio. 

Stay tuned for more innovations coming soon.