Before adopting TenantCloud, Denise and her team at ROOF Los Angeles faced significant challenges with receiving online payments. Managing these payments efficiently was a struggle, and the lack of a seamless process was affecting their overall workflow.

“It has been a journey with TenantCloud over the years, seeing all the upgrades and changes, but I've adapted to it. I’ve stuck by since the sales team has always been empathetic to me being a loyal customer.”

Denise, owner of ROOF Los Angeles
Member Since 2019

ROOF Tracks Payments with TenantCloud

In 2019, Denise decided to implement TenantCloud as part of her property management strategy. From the moment she started using the platform, she noticed a positive difference in her organization and documentation processes. Over the years, Denise has seen the dashboard interface evolve significantly but has been diligent in understanding and learning the software updates.

Since integrating TenantCloud into her operations, Denise’s company has experienced several key benefits:

Improved Payments

TenantCloud provided a reliable solution for managing online payments, addressing the challenges Denise previously faced. The platform’s seamless payment system has made transactions smoother and more efficient for her team and her tenants.

Better Organization

With TenantCloud, Denise has found it easier to keep her property management business organized. The platform’s robust documentation features ensure that all necessary records are easily accessible and well-maintained.

Team-Friendly Platform

One of the aspects Denise values most about TenantCloud is its owner capabilities. The user interface has made it easy to adapt to the platform, allowing her team to quickly get up to speed and start using the software effectively.

Looking Forward with ROOF

Denise plans to continue leveraging TenantCloud in her business because she values the seamless portal it provides for both owners and tenants and enjoys its ease of use.

The improvements in online payments, organization, and user experience have made TenantCloud an essential tool for ROOF Los Angeles. As Denise continues to utilize the platform, she looks forward to benefiting from its many uses and enhancements.

We appreciate you, Denise, and thank you for sticking with us through our growth over the years!