''Tenantcloud app has been one of the greatest tools we use to operate our business every day. The continuous updates make it sleek and easier to use and really helps our team to deliver faster to our clients.”
- Vijai, Om Properties
Sugar Land, TX
Om Property Management
Where Things Started
Om Property Management faced significant challenges managing their rentals—struggling to organize and track everything from rental payments to maintenance requests in a cost-effective way. Without a streamlined solution, Vijai and his team were spending more time than necessary on outdated, expensive processes.
In 2017, Om Property Management began utilizing TenantCloud to see of a more organized approach could improve their efficiency. Without pause, they began to experience a positive transformation.
How TenantCloud Solved the Challenge
With the help of TenantCloud’s cutting-edge tools, Om Properties was able to track their entire portfolio in one place, boosting their management process while freeing up more time. As they expanded their business inside TenantCloud, they appreciated the fast and responsive support team whenever they needed it. Changing platforms often comes with its own unique set of challenges, and Om Properties believed that TenantCloiud’s support was instrumental in helping their team overcome these obstacles.
Favorite Features:
- Payment and Maintenance Requests: These essential tools are now at the core of daily operations for Om Properties, where the team relies on them all day every day.
- User-Friendly App: Having a sleek and intuitive design made it easier to enhance productivity and customer satisfaction.
- Reliable Support Team: While the software is simple to adapt to, the team values the consistent assistance provided when they run into an issue.
Simple Team and Client Adoption
The team at Om Properties has fully embraced TenantCloud as an integral part of their workflow:
Clients have also given positive feedback, highlighting the app's easy navigation and quick access to essential features. “All our clients appreciate the app.”
Impact on Productivity
With a reliable platform—boasting near-zero downtime—Om Properties has continued to be a successful property management machine. With a whole toolbox of management features at their fingertips, the team can now work seamlessly every day. This consistency has been critical in maintaining their high service standards and exceeding client expectations.
Looking to the Future
Vijai and his team plan to continue exploring additional capabilities within TenantCloud to further enhance their operational efficiency and client satisfaction. They look forward to the continuous updates, as they’ve witness significant improvements already that have helped them sped up their leasing capacity while delivering better results to clients.
We’re happy you’ve found success!
