Before TenantCloud, managing rental properties was a juggling act for Mary W., owner of Macaw Properties. Tasks like keeping track of tenant information, sending leases, and managing transactions were constant challenges. With one simple switch, Mary and her team went from juggling multiple software to walking the property management tightrope like champs. 

The Challenges

Initially, Mary struggled to stay organized with her rentals, especially when it came to managing tenant information and maintaining proper records. With everything scattered across different tools and formats, she found it hard to keep up with the demands of managing her portfolio effectively. 

“Keeping track of all the information relating to tenants and maintaining good records was one of my biggest challenges,”

- Mary explained.

Finding a Better Solution

In 2019, Mary decided to try TenantCloud, and the difference was clear from the start.

“It was pretty simple to get all my properties and tenants into the system,” Mary shared. “I am so glad that I found this system. I’ve tried others, but TenantCloud has everything I need.”

Positive Results

Since adopting TenantCloud, Mary has transformed the way she manages Macaw Properties. By consolidating tenant, property, and financial data into one platform, TenantCloud has seen significant improvements to her business. Here’s how:

  • Increased Efficiency: TenantCloud's all-in-one platform saves time by keeping everything in one place. Mary no longer has to search through multiple systems or tools for information.
  • Improved Organization: With features like Accounting, Portfolio Management, and Contacts, Mary tracks tenants, transactions, and leasing activity effortlessly. “Having all the information in one place has helped me be more organized and saves me so much time,” she said.
  • Enhanced Communication: Tenants appreciate the ability to communicate directly through TenantCloud, making it easier to address questions or concerns quickly.
  • Team Productivity: Mary’s team loves how easy TenantCloud is to use, which has improved their efficiency and made their jobs more enjoyable. “Everything has been good,” Mary noted. “It saves so much time and makes their jobs easier.”

Favorite Features

Mary uses a wide range of TenantCloud’s features, including Accounting, Portfolio Management, Contacts, and Leasing tools. However, tracking tenant information and transactions stands out as her favorite part of the system. These features not only help her stay on top of her day-to-day tasks but also ensure she has accurate documentation for every aspect of her business.

Looking Ahead

Thanks to TenantCloud, Mary can now focus on growing her business and exploring new opportunities.

“TenantCloud has made running my business so much easier,” she said. “It lets me be so much more organized in keeping good documentation and records. It also allows me more time to focus on other areas of my business as I continue to grow.”

Final Thoughts

For Mary and Macaw Properties, TenantCloud has become an indispensable tool, offering the functionality and simplicity they need to succeed.

“TenantCloud has everything I need,” Mary said. “I’m so glad I found it.”

We’re so glad too! Congratulations on your success, Mary and team.

Ready to take your property management to the next level? Explore TenantCloud today and see how it can help you stay organized, save time, and grow your business!