Hemlane vs. Doorloop: Comparing Property Management Platforms

Whether you’re happily settled on a property management software or still in the “dating” phase, you may have heard the names Hemlane and Doorloop floating around the web. These platforms offer a wide range of features and bring a competitive edge to the market, but they also have significant differences. So, which platform is best? And how do you know you’ve found the right tool for your property?

Let’s dive into more details and compare both Hemlane and Doorloop, including uses, pricing, and more. We’ll even go over some alternatives to help you in your search. Consider this a blind date, without the awkward dinner and a movie.

Hemlane vs. DoorLoop: A Quick Comparison

See more comparisons at G2 and GetApp.

Hemlane Features

Now, let’s go over Hemlane in more detail.

As we went over in the chart above, they offer a wide range of robust tools including accounting, tenant screening, team organization, and property listing.

Other Hemlane benefits include:

• Online payments, including free $0 ACH fees
• Listing management
• Financial reporting
• Maintenance and repair management
• Automatic payment reminders
• Ability to store lease documents and other important data

Hemlane also includes some unique bonuses that property managers may not find elsewhere, such as pre-evictions and on-demand delinquency management, as well as an agent connection, which matches you with a local real estate agent to help you list your property. 

And while the platform is impressive and well-rounded, one feature that is not available is a smartphone app, which can make operating from your phone a challenge. 

Pricing Packages

On a scale of affordability, Hemlane is on the pricier end. While they cater to small and medium businesses, their plans are in the large-scale price range. 

Hemlane’s pricing is different from DoorLoop's, with a $36.5 base and an additional $2.5 per unit. This means that if you have several—or even dozens—of units you’d like to manage, you’ll likely pay a premium compared to platforms like DoorLoop, which offers a more upfront, all-inclusive pricing plan.

Hemlane’s next plan is the Essential plan for $63/month and an additional $29 per unit, which includes everything in Basic plus repairs and state-specific lease features. And finally, the Complete package includes an additional repairs and invoicing tool, a network of Service Pros, access to a local leasing agent, tenant communication, and more at $129/month plus $95/unit.

Hemlane Pros and Cons

Let's evaluate the pros and cons of using Hemlane's property management software:

Pros: 

• Strong Support - Users tout Hemlane's live customer support, overall responsiveness, and 24/7 emergency support available with their Essential plan.
• Added Features - Hemlane distinguishes itself by providing local features that are typically found only in enterprise-level tools—a nice bonus for anyone looking for local support.
• Easy Interface - Hemlane’s simple user interface makes it easy for anyone to jump in and start learning right away.

Cons:

• No mobile capabilities - A notable downside is Hemlane's absence of iOS or Android apps. Since many users value the flexibility of managing properties from anywhere, even comprehensive web software hardly makes up for the lack of on-the-go support. 
• Pricier Compared to Competitors - Hemlane tends to be more expensive than similar software. If you plan to manage several units, the cost may be much higher compared to their competition.

DoorLoop Features

Okay, let’s go over DoorLoop in more detail.

As mentioned in the chart at the beginning of this article, DoorLoop is known for its robust platform and wide range of features, including accounting support, marketing tools for listings, and more. 

Other DoorLoop benefits include:

• Fully supported mobile app
• Automated rent payments
• Simple maintenance and repair management
• Integration with QuickBooks
• Screenings, background checks, and eLeases
• A separate portal for tenants

Overall, DoorLoop offers a variety of tools for property managers in an engaging, user-friendly platform. Their app is highly rated, and they offer updates that include more features.

While the platform supports small to large businesses, some features are only available on higher-paid plans or are an additional cost. For example, if you’d like to offer online payments through DoorLoop’s platform, there is an additional fee. Also, while the QuickBooks integration is convenient, it is only available on the Pro plan. 

Pricing Packages

In terms of starter and professional plans, DoorLoop is mid-range for the market. Their start plan is a flat rate of $69/month, which includes accounting, marketing, maintenance, email and chat support, a tenant portal, and more. The Pro plan starts at $139/month and includes everything in their basic plan, plus a separate owner portal, calendar, phone support, QuickBooks sync, and others. Lastly, their Premium plan includes fewer ACH fees, Zapier integration, a free personal website, unlimited users and storage, and more.

DoorLoop Pros and Cons

Let's go over the pros and cons of DoorLoop's property management software.

Pros: 

• Comprehensive Tools - Users like DoorLoop’s wide range of options to support their property management needs, from creating listings and screening tenants to setting up automatic payments and handling maintenance requests.
• Full Accounting Suite - DoorLoop offers several accounting features, including invoicing, automatic reporting, and QuickBooks Online integration for streamlined financial management.
• Appealing Design - DoorLoop’s web platform and mobile app are nicely designed and visually impressive.

Cons:

• Limited Plans - The Starter plan is extremely limited, so unless you’re willing to upgrade, smaller businesses will miss out on convenient tools only available in Pro, such as outgoing payments, calendar, QuickBooks Online sync, and more.
• Lack of New-User Training - Those looking for a more personal, hands-on approach in learning DoorLoop’s software may find that their training support is lacking for their needs. 

Hemlane vs. DoorLoop: Meet Another Alternative

Here’s where we get into the nitty gritty—you know, the good stuff. As property experts ourselves, we understand that finding the right property management tool is often just a matter of personal preference. If you’re comparing Hemlane and DoorLoop, you’ve likely done a good amount of research already—this article included. The good news is, you’ve found some great options. You’re nearing the end of the road!

Another excellent option that is always up for the challenge is TenantCloud. TenantCloud’s features are comparable to DoorLoop and Hemlane, with more affordable packages and pricing options. For small businesses, the Starter and Growth plans are under $30 a month. 

In fact, TenantCloud’s most popular plan, Pro, is priced well below both Hemlane and DoorLoop. TenantCloud also offers trainings as well as virtual tours to help you get to know all the ins and outs. 

If you’re ready for the next step, we recommend taking a hands-on approach. Pick the software you’re most interested in and do a free trial to give it a fair test run. If you have any other questions or would like to speak to a sales rep for a personal recommendation, request a free call from our sales team. Or if you want to dive right in, try TenantCloud free for 14-days.

That’s it for now. Best of luck in your search!