As 2024 winds down, we’re excited to share the best bits of what made this year unforgettable. From app launches to major partnerships, we’ve been busy improving the TenantCloud experience. Let’s dive into our top updates, and trust us, there’s more fun to come in 2025!
We’re excited to share the highlights that made 2024 an unforgettable year:
Features and Improvements
Tenant App
Tenants, rejoice! Manage everything in a sleek, easy-to-use app.
We introduced our tenant app. Tenants can now experience the same benefits they have online with TenantCloud in an easy-to-use, tenant-friendly app.
- Find the perfect home to rent
- Pay rent online
- Set up autopay for recurring transactions
- Create and track maintenance requests
- Communicate with the landlord
- Stay in the loop with "What’s New"
Download our app for tenants now from the App Store or Google Play.
Essential and Premium County Searches
We’re giving you even more power with detailed background checks.
We partnered with TazWorks to provide even more detailed background checks on tenants. We also added a new screening report - County Criminal Records Search - which provides an in-depth county search that can be included with certain screening packages. Our Essential County Search includes one real-time county criminal search in the county where the applicant resides, and our Premium County Search provides an unlimited, up-to-date search of every county an applicant has lived in.
Back Rent Reporting
Helping tenants boost their credit with past rent reporting.
We started reporting “back rent” to Equifax & TransUnion, giving tenants the opportunity to improve their credit score in a short period of time by reporting 24 previous months of rent payments to credit bureaus. Tenants can now select “Ongoing Reporting” for gradual score improvement over several months or “Past & Ongoing Reporting” to increase their chances of improvement and continue building it over time.
Our users shared their experience: Boost Your Credit Score with TenantCloud's Rent Reporting Feature
Improved Dashboard & Navigation
Navigation just got a major facelift!
The Navigation panel, Header & Dashboard are now more intuitive and user-friendly, complete with new categories so you can easily find what you’re looking for.
Here’s a detailed overview of all the changes: TenantCloud Navigation & Dashboard Updates
Rent Reporting Bundled with ACH
Tenants can now take control of their financial journey!
Tenants can now wave bye-bye to ACH fees while building their credit with TenantCloud. Enrolling in ongoing Rent Reporting will guarantee free ACH payments, plus, all invoices will have $0 ACH transfer fees at checkout.
Move-in/Move-out Inspections
Record property state between tenant transitions.
We released the Move-in/Move-out Inspections tool! This feature allows you to keep detailed records of the property’s condition when tenants move in and after they move out. Here’s the cool part: any issues or damages will instantly trigger a Maintenance Request for both landlords and tenants. Simple, right?
Separation of Lease Agreements and Insurance from Lease Status
The primary change is that users can finalize lease agreements with an e-signature or by attaching existing documents separately. Additionally, this update ensures that the creation and signing of the agreement, as well as purchasing insurance, will not delay lease activation or the posting of invoices according to lease configurations. As a result: there is no longer an ‘in progress’ lease status. Lease statuses: active, draft, future, past, ended. Agreement status: pending, signed. Insurance status: pending, active. Tenants will no longer be stuck in the onboarding process due to signing agreements or purchasing insurance.
Listings & Ribbons
New ribbons to show off your property’s best features.
We also released Ribbons for property listings.
Landlords can now add a decorative ribbon on their property listing to showcase their property’s best features. Whether it's a stunning view, pool, or pet-friendly, a ribbon can help listings stand out from the rest.
Listings Advanced Syndication
One-click to rule them all to attract up to 50% more potential tenants to your listing.
Landlords can now make a one-time payment for 30 days of syndication to top rental sites like Rent.com. After that, you can activate or deactivate listings anytime, with no extra charges. We’ve also revamped the listing process to make it faster and smoother. Plus, a new timeline feature lets you track every action taken on your listings, giving you full visibility and control. Simple, efficient, and hassle-free!
Learn more tips for rental advertisement: Boost Your Rental ROI: TenantCloud's Listing Syndication Secrets.
TenantCloud & Tenant Turner Integration
Say goodbye to scheduling chaos. Hello, automation!
In 2024, we partnered with Tenant Turner to take your property management to the next level! Say goodbye to juggling calendars - this powerful integration automates tour scheduling, simplifies lead management, and pre-qualifies tenants for you. With Tenant Turner on your side, managing your properties has never been easier!
Bank Reconciliation
Keep your financials on point, effortlessly.
Available on Pro Plans and above, our Reconciliation tool helps you quickly spot and fix issues like typos or missing entries. With Reconciliation, your reports stay accurate, saving you time and preventing future headaches caused by discrepancies. All transactions from your bank account will automatically sync with TenantCloud, enabling easy matching with manually entered transactions.
Log in to your TenantCloud account today to try out the Reconciliation feature.
Accounting Improvements
Streamlined reports for faster, easier management.
We’ve also improved the Balances page in our Accounting section- redesigned the layout for better clarity and organization along with the ability to switch between compact or expanded views to suit your preferences, we’ve streamlined actions and improved filters. Plus, the “Send Notice” action is now more prominently displayed on the table.
Payments Page Upgrades
The list of actual payment records has been updated. It’s now split into the following tabs: all, income, expense, and refunds. Additional filters have also been added for better navigation and clarity.
Property List Improvements
The list of properties has been redesigned and improved. Now there are two types of lists available:
Card list & Table list. The list view can be changed at any time, and the last changes will remain saved.
The new view of the property list helps manage the property and its related information more easily and quickly.
Exciting Features Coming in 2025
Listing Website
We will redesign and harmonize the interface of the Listing Website by applying an updated layout and system kit guidelines, specifically tailored to address the requirements of the expanding property management sector.
Improved Financial & Rental Reports
We are redesigning our current reports and introducing new ones to ensure you enjoy the best possible experience.
Stripe Capital
Stripe Capital will soon be available for TenantCloud-connected accounts, offering fast and flexible financing solutions to help you manage cash flow and invest in growth.
AI Adoption
We are thrilled to integrate AI across various aspects of our software, empowering you to benefit from it and enhance your experience. AI will streamline processes, provide smarter insights, and drive greater efficiency for your property management business.
Expansion into the Canadian Market
As we frequently receive requests to expand functionality for our Canadian users, we plan to make TenantCloud even more relevant and accessible to you in 2025. Stay tuned for exciting updates!
Lease Improvements
In 2025, the lease functionality will be a primary focus for us! We will enhance the lease sectional editing and overall lease creation experience, ensuring a more seamless and enjoyable process for you.
Messenger Improvements
We’ve received a lot of feedback about our Messenger feature throughout the year. As we always take your requests into account, we plan to reevaluate its functionality, recognizing that effective communication is crucial to fostering strong business relationships.
Brand New CRM
We’re also excited to launch a brand-new CRM, designed to streamline the user experience with updated view and enhanced functionality. A more intuitive and efficient way to manage customer relationships, ensuring a smoother and more seamless experience.
New Partnerships
Next year, we're excited to create new partnerships that will drive innovation and bring value to our users. By collaborating with key industry players, we aim to enhance our offerings and deliver even more tailored solutions. Stay tuned for exciting opportunities ahead!
Summing Up
It’s been an incredible year of growth and progress! We’re thrilled about the exciting innovations on the horizon for next year. Thank you for being an integral part of our journey as we continue to make property management easier and more efficient. Together, we’re creating a simpler, more peaceful future for landlords and tenants alike.
Cheers to another year of success with the TenantCloud family!
